Top 14 IT Service Management startups

Nov 07, 2024 | By Fernando Lopez

These startups want to disrupt ITSM software by incorporating AI-driven incident management, predictive analytics for service disruptions and self-service automation platforms.
1
Country: USA | Funding: $865M
Axonius is an asset inventory management platform that focuses on cybersecurity solutions and policies.
2
Country: USA | Funding: $484M
Freshworks creates SaaS customer engagement solutions to delight and wow both customers and employees.
3
Country: Switzerland | Funding: $345.9M
Nexthink allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience.
4
Country: USA | Funding: $292M
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations.
5
Country: USA | Funding: $261.5M
NinjaOne serves as an IT platform for endpoint management that enhances productivity, minimizes risks, and lowers overall IT expenses.
6
Country: USA | Funding: $212.1M
Electric is an information technology company that helps businesses manage their IT security, support, and devices in real-time.
7
Country: USA | Funding: $111M
Spiceworks is the marketplace that connects the IT industry to help tech buyers and sellers get their jobs done, every day.
8
Country: USA | Funding: $50M
Volterra develops a platform for Distributed Cloud Services that allows to deploy, connect, secure and operate applications across the edge and multi-cloud
9
Country: Israel | Funding: $30M
SysAid provides an ITSM solution that enables central control over IT operations, including service desk, asset management, and MDM.
10
Country: Israel | Funding: $19.7M
Faddom is IT and application dependency mapping software that helps you visualize your hybrid infrastructure in as little as 60 minutes.
11
Country: Israel | Funding: $16M
Loom Systems delivers solution to predict and prevent IT incidents proactively. Acquired ServiceNow
12
Country: Germany | Funding: €9M
deeploi is building Europe's #1 IT Operating System, solving the daily IT struggle of employees at SMEs.
13
Country: USA | Funding: $8.5M
Blissfully is a SaaS management that automatically uncovers your SaaS Graph, keeps it organized, and provides workflows to manage change.
14
Country: USA | Funding: $5.8M
Intello is a real-time SaaS operations platform that enables companies to discover and manage their SaaS spend, usage and compliance data
Editor: Fernando Lopez
Fernando Lopez is a senior editor for SaaStartups. He joined the company after having previously spent over three years at ReadWriteWeb. Prior to his work as a reporter, Fernando worked in I.T. across a number of industries, including banking, retail and software. Fernando graduated from the University of Buenos Aires (Computer Science). He is more-than-averagely interested in photography and can often be found with a camera slung over his shoulder. He wrote a book about pitching startups to investors. You can contact Fernando at fernandolopez(at)saastartups(dot)com