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4 books on Business Phone Systems [PDF]
Updated: January 07, 2024 | 23 |
Books on Business Phone Systems can be invaluable resources for startups venturing into the realm of telecommunications and office communications. These publications provide a comprehensive understanding of the latest technologies, trends, and best practices in business phone systems, enabling entrepreneurs to make informed decisions when setting up their communication infrastructure. From selecting the most suitable hardware and software solutions to optimizing call routing and ensuring data security, these books offer practical insights that can help startups streamline their operations, enhance customer service, and achieve cost-effective communication strategies.
1. SELLECOM 2: Selling Cloud Services
2012 by Peter Radizeski
"Unlocking the Art of Cloud Service Sales" is your essential companion for navigating the unique landscape of selling cloud services, such as data storage and UCaaS, distinguishing it from traditional telecom services like broadband. Tailored for agents, VARs, and direct sales professionals, this guide equips you with invaluable sales scenarios and thought-provoking open-ended questions to maximize the effectiveness of your sales meetings when promoting cloud communications and various other cloud services.
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2. IP Communications and Services for NGN
2009 by Johnson I Agbinya
"As Broadband Networks Evolve: Exploring IP Communications and Services for NGN" delves into the rapid adoption of broadband networks, such as 802.11 a/b/g, 3G cellular networks, WiMAX, and emerging 4G cellular IP networks, which have given rise to the increasing reliance on voice over IP, as well as the swift emergence of IP TV and Mobile TV. This comprehensive reference equips readers with the essential background and technical knowledge needed to stay ahead in the realm of IP technologies, focusing on the development of IP for the delivery of next-generation mobile services. Illustrated with detailed graphics, the book covers key IP protocols (IPv4 and IPv6), real-time protocols, and major IP services (VoIP, IPTV, and Mobile TV). It elucidates the distinct architectures of fixed, mobile, and wireless networks, highlighting their respective advantages and disadvantages. The text also discusses the latest trends in the VoIP market, SCTP, Vertical Handoff, RSVP, MPLS, SIP, IMS, RTSP, RTP, and various IPTV system architectures and descriptions. Offering a comprehensive list of commonly used acronyms and insight into the role IP will likely play in the evolution of next-generation mobile services, this book serves as an invaluable resource for educators, industry professionals, regulators, and subscribers, providing the foundation for understanding the deployment, training, and effective use of IP services.
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3. Fixed/Mobile Convergence and Beyond: Unbounded Mobile Communications
2008 by Richard Watson
"Unleashing Seamless Mobile Connectivity: Fixed/Mobile Convergence and Beyond" addresses the evolving demands of mobile communications users who seek unwavering reliability, expanded functionality, and constant access to voice, email, text, and multimedia services while moving between diverse environments. Responding to this need, fixed/mobile convergence (FMC) combines the mobility of cellular networks with the extended reach of 802.11-based WiFi services, seamlessly integrating them with traditional landline networks via a single handheld device. This comprehensive book provides both the theoretical foundation and practical insights required for the effective planning, development, and deployment of FMC networks. It covers various 802.11 and VoIP protocols, open and proprietary communication standards, the integration of FMC networks with wired telephone systems, mobile application mobilization, security considerations, handset requirements, and network administration. The text also offers valuable guidance on component selection for FMC and offers real-world case studies and examples from the author's extensive experience in the field. A vital resource for RF/wireless, communications, and networking professionals, this book empowers those working with the next generation of wireless networks to create, implement, and manage converged communications networks seamlessly blending landline, cellular, and WiFi connectivity.
Download PDF
4. Switching to VoIP
2005 by Ted Wallingford
"Embracing the Telecommunications Revolution: Exploring VoIP" delves into the contemporary shift where an increasing number of businesses are opting for internet-based phone services rather than relying on traditional local phone lines. This transformation, known as convergence, leverages local and wide-area network infrastructure to replace outdated enterprise telephone networks. At the forefront of this revolution is VoIP (Voice over IP) technology, which offers cost savings and empowers businesses to craft customized telecom and datacom solutions through a unified networking platform. As legacy telephony becomes obsolete, VoIP emerges as the dominant communications paradigm. Written by a seasoned developer, "Switching to VoIP" offers practical solutions to common VoIP migration challenges for network professionals transitioning from traditional telephony to a modern, feature-rich network. This book provides insights into network infrastructure impact, quality of service, scalability, standards compliance, and other critical aspects of IP voice migration. It covers topics such as building a softPBX, configuring IP phones, ensuring security and survivability, and addressing the challenges of NAT, all while remaining vendor-neutral and advocating standards. Whether you're a tech enthusiast or a network professional, "Switching to VoIP" serves as an indispensable guide to building, installing, and effectively utilizing your own VoIP system, bringing you one step closer to a cutting-edge telecommunications network.
Download PDF
How to download PDF:
1. Install Google Books Downloader
2. Enter Book ID to the search box and press Enter
3. Click "Download Book" icon and select PDF*
* - note that for yellow books only preview pages are downloaded
1. SELLECOM 2: Selling Cloud Services
2012 by Peter Radizeski
"Unlocking the Art of Cloud Service Sales" is your essential companion for navigating the unique landscape of selling cloud services, such as data storage and UCaaS, distinguishing it from traditional telecom services like broadband. Tailored for agents, VARs, and direct sales professionals, this guide equips you with invaluable sales scenarios and thought-provoking open-ended questions to maximize the effectiveness of your sales meetings when promoting cloud communications and various other cloud services.
Download PDF
2. IP Communications and Services for NGN
2009 by Johnson I Agbinya
"As Broadband Networks Evolve: Exploring IP Communications and Services for NGN" delves into the rapid adoption of broadband networks, such as 802.11 a/b/g, 3G cellular networks, WiMAX, and emerging 4G cellular IP networks, which have given rise to the increasing reliance on voice over IP, as well as the swift emergence of IP TV and Mobile TV. This comprehensive reference equips readers with the essential background and technical knowledge needed to stay ahead in the realm of IP technologies, focusing on the development of IP for the delivery of next-generation mobile services. Illustrated with detailed graphics, the book covers key IP protocols (IPv4 and IPv6), real-time protocols, and major IP services (VoIP, IPTV, and Mobile TV). It elucidates the distinct architectures of fixed, mobile, and wireless networks, highlighting their respective advantages and disadvantages. The text also discusses the latest trends in the VoIP market, SCTP, Vertical Handoff, RSVP, MPLS, SIP, IMS, RTSP, RTP, and various IPTV system architectures and descriptions. Offering a comprehensive list of commonly used acronyms and insight into the role IP will likely play in the evolution of next-generation mobile services, this book serves as an invaluable resource for educators, industry professionals, regulators, and subscribers, providing the foundation for understanding the deployment, training, and effective use of IP services.
Download PDF
3. Fixed/Mobile Convergence and Beyond: Unbounded Mobile Communications
2008 by Richard Watson
"Unleashing Seamless Mobile Connectivity: Fixed/Mobile Convergence and Beyond" addresses the evolving demands of mobile communications users who seek unwavering reliability, expanded functionality, and constant access to voice, email, text, and multimedia services while moving between diverse environments. Responding to this need, fixed/mobile convergence (FMC) combines the mobility of cellular networks with the extended reach of 802.11-based WiFi services, seamlessly integrating them with traditional landline networks via a single handheld device. This comprehensive book provides both the theoretical foundation and practical insights required for the effective planning, development, and deployment of FMC networks. It covers various 802.11 and VoIP protocols, open and proprietary communication standards, the integration of FMC networks with wired telephone systems, mobile application mobilization, security considerations, handset requirements, and network administration. The text also offers valuable guidance on component selection for FMC and offers real-world case studies and examples from the author's extensive experience in the field. A vital resource for RF/wireless, communications, and networking professionals, this book empowers those working with the next generation of wireless networks to create, implement, and manage converged communications networks seamlessly blending landline, cellular, and WiFi connectivity.
Download PDF
4. Switching to VoIP
2005 by Ted Wallingford
"Embracing the Telecommunications Revolution: Exploring VoIP" delves into the contemporary shift where an increasing number of businesses are opting for internet-based phone services rather than relying on traditional local phone lines. This transformation, known as convergence, leverages local and wide-area network infrastructure to replace outdated enterprise telephone networks. At the forefront of this revolution is VoIP (Voice over IP) technology, which offers cost savings and empowers businesses to craft customized telecom and datacom solutions through a unified networking platform. As legacy telephony becomes obsolete, VoIP emerges as the dominant communications paradigm. Written by a seasoned developer, "Switching to VoIP" offers practical solutions to common VoIP migration challenges for network professionals transitioning from traditional telephony to a modern, feature-rich network. This book provides insights into network infrastructure impact, quality of service, scalability, standards compliance, and other critical aspects of IP voice migration. It covers topics such as building a softPBX, configuring IP phones, ensuring security and survivability, and addressing the challenges of NAT, all while remaining vendor-neutral and advocating standards. Whether you're a tech enthusiast or a network professional, "Switching to VoIP" serves as an indispensable guide to building, installing, and effectively utilizing your own VoIP system, bringing you one step closer to a cutting-edge telecommunications network.
Download PDF
How to download PDF:
1. Install Google Books Downloader
2. Enter Book ID to the search box and press Enter
3. Click "Download Book" icon and select PDF*
* - note that for yellow books only preview pages are downloaded
