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4 books on Hospitality Software [PDF]
March 13, 2025 | 31 |
These books are covering property management systems, booking and reservation management, customer relationship management, point-of-sale integration, revenue management, staff scheduling and guest feedback systems.
1. Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality
2022 by Gustavo, Nuno, Pronto, João, Carvalho, Luísa, Belo, Miguel
Tourism and hospitality have always been about making people feel special—whether that means folding their towels into suspiciously cheerful animal shapes or pretending not to judge their choice of an all-you-can-eat buffet at 10 a.m. But now, thanks to the unstoppable march of technology, the industry is on a quest to perfect hyper-personalization, a concept that sounds like it should involve luxury moon resorts but mostly means using vast amounts of data to ensure that every guest gets exactly what they want before they even know they want it. Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality is a guide to making this digital wizardry work, covering everything from AI-driven service improvements to the Internet of Things (which, for some reason, still doesn’t include self-aware minibar snacks). It dives into the deep and mysterious world of customer journey tracking, smart tourism tech and software interfaces so intuitive they might start planning your vacations for you. Whether you're a hospitality professional, a travel industry strategist, or just someone who wants to know why your hotel seems to know your preferred pillow firmness before you’ve even checked in, this book is your roadmap to the future of travel—where everything is customized, optimized and ever-so-slightly unsettling in its digital precision.
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2. HOSPITALITY 2.0: Digital Revolution in the Hotel Industry
2022 by Ira Vouk
The hotel industry, for most of history, has been about providing a bed, a door that locks (mostly) and a vague sense of luxury, even if the mini shampoo bottles are inexplicably glued to the counter. But then technology happened. HOSPITALITY 2.0: Digital Revolution in the Hotel Industry is a deep dive into how hotels have gone from handwritten guest logs and bellhops to AI-powered booking systems, cloud computing and algorithms that somehow know you prefer extra towels. Ira Vouk unpacks how the industry has faced earthquakes of disruption—from the rise of alternative accommodations (translation: people renting their closets for a fortune), to pandemic-fueled chaos and the ever-looming presence of companies like Google and AWS, who seem determined to make sure no one books a room without an advanced algorithm approving it first. Featuring exclusive interviews with industry leaders who have survived these digital upheavals, this book paints a picture of where hotels are headed in the next 5-10 years—likely involving a lot more automation, a lot fewer front desk clerks and possibly rooms that check you in instead of the other way around. Whether you're a hotel owner, manager, investor, student, or just someone fascinated by why your keycard never works on the first try, this book offers a front-row seat to the digital revolution of hospitality.
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3. Guide for Hotel Management 2021
2021 by Arihant Experts
If you’ve ever found yourself staring at a looming Hotel Management entrance exam and wondering why you didn’t just become a professional tea-drinker instead, fear not—Guide for Hotel Management 2021 is here to save your existential crisis (or at least delay it until after the exam). This book, assembled with all the meticulousness of a five-star maître d’ arranging cutlery, contains five sections bursting with practice questions, three solved papers (so you can marvel at the correct answers before making your own valiant attempts) and a smattering of section tests and crack sets, all designed to make you just a little bit less terrified of the NCHMCT-JEE. There’s even a section on group discussions and personal interviews, because nothing says “welcome to the hospitality industry” like being charming under pressure. Covering everything from English to General Awareness (which, as the name suggests, may or may not make you more generally aware), this book is the ultimate companion for those determined to conquer Hotel Management admissions with the elegance of a well-executed room service order. Don't panic, just turn the page—answers included.
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4. Hotel Management and Operations
2010 by Michael J. O'Fallon, Denney G. Rutherford
Running a hotel sounds like a glamorous affair—polished lobbies, crisp linens and guests who are all terribly impressed by the concierge’s ability to procure last-minute opera tickets. In reality, it’s a labyrinthine juggling act of coordinating departments, appeasing irate guests and ensuring that the breakfast buffet doesn’t descend into Lord of the Flies. Hotel Management and Operations is here to help, offering a carefully organized tour through the nine essential components of running a hotel without losing your sanity (or your five-star rating). Each section dives into the responsibilities, challenges and unexpected chaos of hotel operations, exploring everything from front desk diplomacy to housekeeping logistics (which somehow always involve more missing towels than mathematically possible). Packed with multidimensional case studies that force you to unravel the tangled mess of real-world hospitality management, this book is ideal for anyone who wants to master the fine art of hotel operations—or at least understand why, no matter how much planning goes into it, the room service order always arrives missing the toast.
Download PDF
How to download PDF:
1. Install Google Books Downloader
2. Enter Book ID to the search box and press Enter
3. Click "Download Book" icon and select PDF*
* - note that for yellow books only preview pages are downloaded
1. Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality
2022 by Gustavo, Nuno, Pronto, João, Carvalho, Luísa, Belo, Miguel
Tourism and hospitality have always been about making people feel special—whether that means folding their towels into suspiciously cheerful animal shapes or pretending not to judge their choice of an all-you-can-eat buffet at 10 a.m. But now, thanks to the unstoppable march of technology, the industry is on a quest to perfect hyper-personalization, a concept that sounds like it should involve luxury moon resorts but mostly means using vast amounts of data to ensure that every guest gets exactly what they want before they even know they want it. Optimizing Digital Solutions for Hyper-Personalization in Tourism and Hospitality is a guide to making this digital wizardry work, covering everything from AI-driven service improvements to the Internet of Things (which, for some reason, still doesn’t include self-aware minibar snacks). It dives into the deep and mysterious world of customer journey tracking, smart tourism tech and software interfaces so intuitive they might start planning your vacations for you. Whether you're a hospitality professional, a travel industry strategist, or just someone who wants to know why your hotel seems to know your preferred pillow firmness before you’ve even checked in, this book is your roadmap to the future of travel—where everything is customized, optimized and ever-so-slightly unsettling in its digital precision.
Download PDF
2. HOSPITALITY 2.0: Digital Revolution in the Hotel Industry
2022 by Ira Vouk
The hotel industry, for most of history, has been about providing a bed, a door that locks (mostly) and a vague sense of luxury, even if the mini shampoo bottles are inexplicably glued to the counter. But then technology happened. HOSPITALITY 2.0: Digital Revolution in the Hotel Industry is a deep dive into how hotels have gone from handwritten guest logs and bellhops to AI-powered booking systems, cloud computing and algorithms that somehow know you prefer extra towels. Ira Vouk unpacks how the industry has faced earthquakes of disruption—from the rise of alternative accommodations (translation: people renting their closets for a fortune), to pandemic-fueled chaos and the ever-looming presence of companies like Google and AWS, who seem determined to make sure no one books a room without an advanced algorithm approving it first. Featuring exclusive interviews with industry leaders who have survived these digital upheavals, this book paints a picture of where hotels are headed in the next 5-10 years—likely involving a lot more automation, a lot fewer front desk clerks and possibly rooms that check you in instead of the other way around. Whether you're a hotel owner, manager, investor, student, or just someone fascinated by why your keycard never works on the first try, this book offers a front-row seat to the digital revolution of hospitality.
Download PDF
3. Guide for Hotel Management 2021
2021 by Arihant Experts
If you’ve ever found yourself staring at a looming Hotel Management entrance exam and wondering why you didn’t just become a professional tea-drinker instead, fear not—Guide for Hotel Management 2021 is here to save your existential crisis (or at least delay it until after the exam). This book, assembled with all the meticulousness of a five-star maître d’ arranging cutlery, contains five sections bursting with practice questions, three solved papers (so you can marvel at the correct answers before making your own valiant attempts) and a smattering of section tests and crack sets, all designed to make you just a little bit less terrified of the NCHMCT-JEE. There’s even a section on group discussions and personal interviews, because nothing says “welcome to the hospitality industry” like being charming under pressure. Covering everything from English to General Awareness (which, as the name suggests, may or may not make you more generally aware), this book is the ultimate companion for those determined to conquer Hotel Management admissions with the elegance of a well-executed room service order. Don't panic, just turn the page—answers included.
Download PDF
4. Hotel Management and Operations
2010 by Michael J. O'Fallon, Denney G. Rutherford
Running a hotel sounds like a glamorous affair—polished lobbies, crisp linens and guests who are all terribly impressed by the concierge’s ability to procure last-minute opera tickets. In reality, it’s a labyrinthine juggling act of coordinating departments, appeasing irate guests and ensuring that the breakfast buffet doesn’t descend into Lord of the Flies. Hotel Management and Operations is here to help, offering a carefully organized tour through the nine essential components of running a hotel without losing your sanity (or your five-star rating). Each section dives into the responsibilities, challenges and unexpected chaos of hotel operations, exploring everything from front desk diplomacy to housekeeping logistics (which somehow always involve more missing towels than mathematically possible). Packed with multidimensional case studies that force you to unravel the tangled mess of real-world hospitality management, this book is ideal for anyone who wants to master the fine art of hotel operations—or at least understand why, no matter how much planning goes into it, the room service order always arrives missing the toast.
Download PDF
How to download PDF:
1. Install Google Books Downloader
2. Enter Book ID to the search box and press Enter
3. Click "Download Book" icon and select PDF*
* - note that for yellow books only preview pages are downloaded
