Top 14 Customer Engagement software startups

Jul 07, 2025 | By Fernando Lopez

These startups develop customer engagement software for personalized communication, real-time feedback collection and customer journey analytics.
1
MoEngage
Country: USA | Funding: $210M
MoEngage is an internet company that features cloud-based marketing services for consumer businesses.
2
CleverTap
Country: USA | Funding: $181.6M
CleverTap is a customer lifecycle management and engagement platform to drive long-term retention and growth.
3
Dixa
Country: Denmark | Funding: $157.9M
Dixa is conversational customer engagement software that connects brands with customers through real-time communication
4
Ignition
Country: Australia | Funding: $89.4M
Ignition is the world’s first client engagement and commerce platform for professional services businesses.
5
Exotel
Country: India | Funding: $87.3M
Exotel is a SaaS company with full stack customer engagement, including contact center software, communications API, and conversational AI.
6
OneSignal
Country: USA | Funding: $82M
OneSignal is a customer messaging and engagement platform that allows businesses to create meaningful customer connections.
7
Cordial
Country: USA | Funding: $73.6M
Cordial is a cross-channel marketing and data management platform that helps marketers use all of their data to connect with customers.
8
iAdvize
Country: France | Funding: $55.1M
iAdvize is a conversational marketing platform that connects customers in need of advice with experts who are available 24/7 via messaging.
9
iKala
Country: Taiwan | Funding: $51M
iKala develops AI-based customer engagement platform
10
Leal
Country: Colombia | Funding: $27M
Leal is a digital platform for retailers in Latin America to focus on engaging with their customers.
11
Batch
Country: France | Funding: €20M
Batch is the leading mobile CRM & push notifications platform
12
Play2Pay
Country: USA | Funding: $20.5M
We convert user engagement into payment.
13
Beamer
Country: USA | Funding: €18.6M
Beamer is a changelog and notification center tool that lets users announce new features, product updates, fixes, and special offers.
14
Countable
Country: USA | Funding: $14M
Countable is a community engagement platform that powers virtual communities for large and small organizations.
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  See also:
Top 29 Recruiting Software startups
Market Landscape for SaaS Startups
Top 10 Countries by number of SaaS Startups
Editor: Fernando Lopez
Fernando Lopez is a senior editor for SaaStartups. He joined the company after having previously spent over three years at ReadWriteWeb. Prior to his work as a reporter, Fernando worked in I.T. across a number of industries, including banking, retail and software. Fernando graduated from the University of Buenos Aires (Computer Science). He is more-than-averagely interested in photography and can often be found with a camera slung over his shoulder. He wrote a book about pitching startups to investors. You can contact Fernando at fernandolopez(at)saastartups(dot)com